Frequently Asked Questions

Can I use GStory's features on my phone?

Yes, of course! You can open our GStory website on your phone or tablet and get the same great results as on your computer.

Is the payment process safe?

Yes. We offer a variety of secure and reliable payment methods, ensuring that your funds are safe and protected.

How do I request the erasure of my data?

If you would like to request the deletion of your personal information, you can do so easily.You can delete your personal data at any time by contacting our privacy team using the contact information provided in the applicable Privacy Policy. Alternatively, you can send a request directly from our website by scrolling to the bottom of the page and clicking on 'Contact Us.'

Do you share user's personal data?

We do not rent, sell, or share your personal data with third parties. However, we may share information gathered through cookies, log files, and device identifiers with third-party organizations that provide automated data processing technology for our website. Please be aware that we do not control how these third parties manage or utilize their tracking technologies.

Can I save and share the results generated with GStory?

Absolutely! You can easily download generated images and videos to your device's gallery and share them on social media or with friends and family.However, please keep in mind that you are solely responsible for your use of GStory, including any sharing or distribution of your User Content. We do not guarantee the application's proper functioning and are not liable for any violations, such as infringement of third-party intellectual property rights.

Are images generated by GStory protected by copyright?

You can use User-Generated Content (UGC) for personal, non-commercial purposes at your own risk. GStory does not guarantee against infringement.Make sure that the original images you use are non-infringing. If the generated content closely resembles real people or involves minors, avoid sharing it publicly, as any infringement issues are your responsibility.

Are there opportunities for business or enterprise applications?

Certainly! GStory provides a variety of opportunities for businesses and enterprises interested in advanced image and video editing solutions. Companies seeking a reliable, efficient, and cost-effective platform for high-quality content creation will find our services indispensable.
For more information on how GStory can enhance your image and video editing capabilities, please reach out to our business development team through the Contact Support section.

Can I use GStory's features for free?

Absolutely! You can use all of GStory's features, for free. Once you register, you'll receive free credits. If you need more credits, you can subscribe to a plan or purchase additional credits.

What are GStory credits?

Credits are a form of virtual currency used to access all the services offered by GStory.

How many credits do I need to use a feature?

The number of credits required to use a feature varies depending on the specific service. For exact credit costs, please refer to the 'Pricing' section or the feature you're interested in within GStory.

Can I request a refund?

Yes, you can request a refund within 30 calendar days of your payment. If approved, the refund will be processed and returned to your payment account within 7 business days.Please note that certain items are non-returnable, including official Rewards. used credits and sale items.For more details, please refer to our Refund Policy. If you have any further questions or need assistance, feel free to contact our customer support team!

Why do I need to pay to use GStory?

GStory leverages cutting-edge AI technology that requires a lot of computing power, which comes with associated costs. As technology evolves and these costs decrease, we are committed to making our services more accessible and affordable for everyone.

How to use Video Translator?

First, import your video. Then, set the language in which you want the video to be localized. Finally,get the perfect video in the chosen language with the right dubbing, subtitles, and accents.

How to use Auto Subtitle Generator?

To use our Auto Subtitle Generator, start by uploading your video or audio file; we support bulk uploads and batch generation for added convenience. After a brief wait, your subtitles will be generated, allowing you to easily edit the text, adjust the timing, and reposition them as needed. Finally, you can export your video with subtitles in MP4 format or download the subtitle file in SRT, VTT, or TXT format.

How to achieve a more satisfying processing result with Auto Subtitle Generator?

To achieve better results with Auto Subtitle Generator, use audio or video files with clear sound and minimal background noise. This ensures the AI can accurately capture the spoken content, leading to a more satisfactory outcome.

How to use AI Clip Maker?

Using the AI Clip Maker is simple and efficient. First, upload your long video file to the platform. Next, select your preferences, such as video length and aspect ratio, to tailor the clips to your needs. Click the "Generate" button, and the AI will analyze your video to automatically generate engaging reels. Finally, share them directly to social media platforms like YouTube and Instagram. This streamlined process makes enhancing your social media video editing easy and effective!

How to achieve a more satisfying processing result with AI Clip Maker?

To achieve a more satisfying processing result, use clear, high-quality source videos. Additionally, make sure to select the correct language in your settings.